Refund Policy

1Refund Eligibility Period

You may request a full refund within 7 days of your initial subscription purchase or subscription renewal. After this period, refunds are not available unless required by applicable law.

2Eligible Refunds

Refunds are available for subscription fees paid in the following circumstances:

• Service was not delivered as described
• Technical issues prevented you from accessing the service
• Billing error or unauthorized charge
• Request made within the 7-day eligibility period

3Non-Eligible Refunds

Refunds are not available in the following situations:

• Request made after the 7-day eligibility period
• Account suspended or terminated for policy violations
• Dissatisfaction with generated content quality
• Credits or generations already consumed
• Subscription cancelled but service was used

4How to Request a Refund

To request a refund, please contact our support team with the following information:

• Your account email address
• Subscription or payment receipt
• Reason for the refund request
• Date of original purchase

5Refund Processing Time

Approved refunds will be processed within 5-10 business days. Refunds will be credited to the original payment method used for the purchase.

6Partial Refunds

In certain circumstances, we may offer partial refunds based on usage. This is determined on a case-by-case basis and at our sole discretion.